Customer Preference and Satisfaction Level on Motor Bikes
Customer Preference and Satisfaction Level on Motor Bikes Abstract As a result of customer preferences (such as their expectations, likes, dislikes, motivations, and inclinations), customer purchasing decisions are influenced by those factors. They provide additional information about customer behavior by complementing customer needs. Customers' preferences for Suzuki two-wheelers will be analyzed, as will their satisfaction levels, as well as the factors that influence customer satisfaction among Suzuki two-wheelers, and their opinions of VSMS Suzuki's after-sales service. A descriptive research design was used in this study. 118 customers were surveyed using the convenience sampling method, and 95 percent of the valid responses were used in the analysis. Percentage analysis and weighted average method have been performed using the SPSS 21 package. For More Details About Customer Preference and Satisfaction Level on Motor Bikes Please Visit Our Website https://m...