Analysis of Customer Relationship Management on Deposit Account
Analysis of Customer Relationship Management on Deposit Account Abstract There is a major transformation occurring in retail financial services in all markets including emerging markets as a result of change, deregulation, and increased customer sophistication. Achieving a sustainable competitive advantage in the marketplace requires excellent customer service and relationship management. CRM and Business Performance in Nigerian Money Deposit Banks is the subject of this research. Our primary data collection instrument was a structured questionnaire distributed to ten functional and registered money deposit banks in the south-south region of Nigeria. For More Details About Analysis of Customer Relationship Management on Deposit Account Please Visit Our Website https://mbareportsguru.com/comparative-analysis-of-customer-relationship-management-with-respect-to-term-deposits-account-of-bank/ Or call us +91 9481545735 Introduction In recent years, practitioners and academ...