A Study on Customer Feedback about Centurion Bank
A Study on Customer Feedback about Centurion Bank Abstract With the changing environment, the banking sector has adopted a variety of strategies to remain efficient and to stay competitive in the global arena. Mergers and acquisitions in the banking sector allow banks to expand their operations, reduce their costs, and reduce competition by eliminating competitors from the banking industry. Before and after merger analysis shows that Gross Profit Margin, Net Profit Margin, Return on Capital Employed, Return on Equity and Debit-Equity Ratio all show an upward trend, but Operating Profit Margin shows a mixed trend after merging with HDFC Bank. After the merger, there was a significant difference in Gross Profit Margin and Net Profit Margin, as well as a significant difference in Return on Equity and the Debt-Equity Ratio, according to the study's findings. For More Details About A Study on Customer Feedback about Centurion Bank Share Please Visit Our W...