Project on Marketing Information System and Market Feedback Survey
Project on Marketing Information System and Market Feedback Survey
Abstract
The Internet is rapidly transforming marketing information systems. New business models present challenges and opportunities for organizations seeking competitive advantage through "e-business" methods. Internet-enabled customers, supply chains, and competitors are affecting businesses of all sizes. Acute pressure exists in marketing, where information is increasingly important in creating superior customer value.
Introduction
The Internet is rapidly transforming marketing information systems. 3 (2003) Elsevier Science (USA), 137-151. Organizations seeking competitive advantage through “e-business” methodologies face challenges and opportunities. Internet-enabled customers, supply chains, and competitors are affecting businesses of all sizes. Particularly in marketing, where information technology touches customers and is increasingly important in creating superior customer value.
Conclusion
Marketers are witnessing a revolution as Internet-based technologies and applications are rapidly adopted. Marketing information systems in particular are changing as new technologies enable marketing, sales, and customer service activities to be integrated. This shift is driven by the promise of increased customer value faster and cheaper. Future MkIS implementations will involve customers more in value creation and better align the enterprise and its supply chain to changing market opportunities.
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