Analysis of Training Needs Assessment of Retail Sales Executives

Analysis of Training Needs Assessment of Retail Sales Executives


Abstract

This is a review article that finds that training and development adds substantially to overall performance improvement in retail businesses, including customer survey, customer relationship management, and so on, based on secondary sources. Several studies have attempted to establish a link between training and development and sales possibilities.


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Introduction

Training and development improve employee effectiveness and help businesses reach their objectives. There have been many research on training and development, and a substantial number of them have shown that training and development contribute considerably to overall organisational development. Many studies have shown that training and development contributes to individual performance improvement, and others have found that training and development has a substantial impact on the company's overall success. We'll take a look at some of the most important research results and findings in this field.

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Conclusion

An in-depth investigation is conducted into the training and development programmes used inside the business unit, as well as their significance. Training and development programmes are regarded as being helpful to the business in a variety of ways. According to prior research, training and development programmes are critical to the organization's performance. The research provided in the past clearly demonstrates how training and development programmes help the business. Previous literature may be said to have given important insights on the importance of training and development programmes inside a company. The literature, on the other hand, fails to create a meaningful link between training programmes and sales possibilities produced inside a company. As a result, it is possible to conclude that there is a research gap in determining the connection between training programmes and sales possibilities produced inside a business unit.

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