Logistics and Supply Chain Information Systems - Role of IT
Logistics and Supply Chain Information Systems - Role of IT
Abstract
In Supply Chain Management (SCM), the exponential growth of Information Technology (IT) and communication technology is playing a critical role in optimising supply chain network flow decisions for achieving organisational competitiveness, improving higher service levels, lowering inventory, supply chain costs, and reducing electronic risks (e-risks). IT in SCM is also needed to enable integration and efficient information exchange within and beyond organisations. With the help of rapid changes in technology and IT applications such as Electronic Data Exchange (EDI), Radio Frequency Identification (RFID), Bar Code, Electronic Commerce, Decision Support system, Enterprise Resource Planning (ERP) package, and others, organisations are moving towards a virtual supply chain.
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Introduction
The information flow in supply chain networks was time consuming and mistake prone in the era of paper-based transactions and communication. As a result of globalisation, businesses have begun to change their communication methods, adopt technology, increase the variety of business transactions, and enhance processes in order to sharpen their company performance via IT applications in their Supply Chain Networks. Since the 1950s, supply chain management (SCM) has been defined as an integrated and complex network concept that refers to the sum of all processes beginning with the procurement of raw materials from the manufacturer/producer and ending with the delivery of the finished product to the consumer (Silver et al., 1998).
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Conclusion
Globalisation, outsourcing, customization, speed to market, and price pressure have forced businesses to implement efficient and effective supply chain management. Organizations will discover that their traditional supply chain integration will need to be extended outside their borders in order to incorporate all stakeholders in order to survive. The use of information technology technologies is critical in these endeavours. The role of IT as an enabler in Supply Chain Management is discussed in this paper, with vast benefits to organisations with a comprehensive IT implementation as well as reducing e-risks.
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