Effect of IT on The Performance of the Office Manager

Effect of IT on The Performance of the Office Manager

Abstract 

In today's digital age, the quantity of information accessible for human consumption doubles every three years. As information consumers, we demand accurate information at our fingertips, continuous connectivity to people no matter where they are, and technology that fits in a top pocket. We want the digital world to work for us, whether we are customers, clients, students, professors, workers, or bosses. The concept of information overload is not new, but with the continued advancement of digital technology and the proliferation of tools and channels for digital communication, the challenge of managing all that information is not diminishing, and it is increasingly everyone's responsibility to deal with it.

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Introduction

Today's office company, professional, or government is in a state of flux. This shift is mirrored in the office structure and jobs, which range from entry level to Executive Office Manager. As a result, emphasis is now placed on what the office does and how office activities can be completed in an efficient and effective manner. An office manager is responsible for the smooth operation of the company's day-to-day business a good office manager enables other people to function efficiently. Office managers collaborate closely with business partners, the owner, or the president to fulfil the personnel, equipment, and organisational requirements of their company. 

Duties may include pricing products from vendors, interviewing job candidates, managing payroll, and reimbursing firm members for out-of-pocket business expenses, and thus the need for information technology had to come into play, as information technology has replaced the traditional equipment used by an office manager to perform his tasks.

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Information technology, according to Montgomerie (2004), is the management of vocal, visual, textual, and numerical information using micro-electronic based equipment in computers and communications. This clearly demonstrates the benefits of information transmission through technology methods, since virtually all areas of office work may be properly handled.


The Study's Aims and Objectives 

1. To determine if company managers can utilise information technology properly in the performance of their responsibilities.

2. To assess the degree of information technology expertise among company managers.

3. To determine whether or not company managers are up to speed on technology developments.

4. To identify the reasons restricting company managers' adoption of information technology.

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