Study on Emotional Intelligence and Quality of Work Life among Employees in Hotel

Study on Emotional Intelligence and Quality of Work Life among Employees in Hotel



Abstract

Emotional intelligence (also known as emotional quotient or EQ) is the ability to understand, utilise, and manage your emotions in a good way in order to reduce stress, effectively communicate, connect to others, overcome challenges, and diffuse conflict. Passionate insight motivates you to form more solid relationships, succeed at school and work, and achieve your professional and personal goals. It may also help you connect with your feelings, change your goals quickly, and make well-informed decisions about what matters most to you.


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Introduction

Seizures in the neck, long-term objectives, cultural disparities among employees, and uneven work-life balance have all contributed to increasing worker stress and job unhappiness in the present environment. This discontent has a detrimental impact on staff morale and has become a significant and concerning issue for the company. As a result, scientists have shown that an emotionally intelligent individual is more adaptable to their surroundings and more effective in the workplace. As a result, tool pressures caused by work unhappiness may play a role in making employees more productive and efficient. According to studies, a person's emotional quotient (EQ) contributes 80% to their performance compared to IQ alone, which only contributes 20%. As a result, EQ is without a doubt the most crucial element of a person's personality.


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Or call us +91 9481545735
Conclusion

Emotional intelligence (EI) is the ability to identify, regulate, and express one's emotions, as well as manage interpersonal interactions with judgement and compassion. Denial Goleman may be regarded the father of EI since he has researched the subject extensively. He defines quality of life (QOL) as the overall well-being of people and societies; he also discusses the negative elements of life. QOL takes into account all aspects of health, including physical, family, education, job, wealth, religious views, finances, and the environment.

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